Privacy Policy

Effective Date: August 8, 2026

AFRYH LLC ("AFRYH", "we", "our", or "us") respects your privacy. This Privacy Policy explains what information we collect when you use our website, customer portal, and mobile application, and how we use that information.

By using our services, you agree to this Privacy Policy.

1. Information We Collect

When you create an account or place an order, we may collect:

Name
Email address
Phone number (optional)
Company name (optional)
Billing information
Order history
Artwork and files you upload
Messages you send us

When you use our website or app, we may also receive basic technical information such as:

IP address
Device type
Browser type
Operating system

2. How We Use Your Information

We use your information to:

Create and manage your account
Provide quotes and process orders
Deliver completed embroidery and artwork files
Respond to customer support requests
Send order updates
Improve our services
Protect our services from misuse or fraud

3. Uploaded Artwork

Artwork, logos, and other files you upload are used only to provide the services you request.

You remain responsible for ensuring you have the right to use any artwork you submit.

4. Payments

Payments are processed by trusted third-party payment providers.

AFRYH does not store your full credit or debit card information on its servers.

5. Sharing Information

We do not sell your personal information.

We may share information only when necessary to:

Process payments
Host our website or customer portal
Provide requested services
Comply with legal obligations

6. Data Security

We take reasonable steps to help protect your information.

However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

7. Cookies

Our website may use cookies or similar technologies to:

Keep you signed in
Remember your preferences
Improve website performance

You may disable cookies through your browser settings, although some features may not function properly.

8. Your Choices

You may contact us to:

Update your account information
Request deletion of your account, subject to any legal or business recordkeeping requirements
Ask questions about your personal information

9. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised Effective Date.

11. Contact Us

AFRYH LLC

Website: https://afryh.com

Customer Portal: https://punching.afryh.com

Email: admin@afryh.com

If you have questions about this Privacy Policy, please contact us using the email above.